Corporate ICT officer

DNS Belgium is an organization with a clear mission: a safe, reliable and sustainable internet for everyone.
To achieve that mission, we are strengthening our Technology unit with a Corporate ICT Officer. You will use your passion for technology and innovation to support colleagues with their ICT challenges, helping our organization meet the highest technological standards today and in the future.

In concrete terms, this means:

You work in an agile environment and provide ICT support to your colleagues. This includes:

• Managing and supporting Apple laptops.
• Maintaining and configuring Microsoft 365, Entra ID, Jira, Confluence and other internal tools.
• Installing software, recovering documents and performing updates.
• Maintaining and troubleshooting the internal network (WiFi, wired networks, firewalls).

You identify new needs and look for solutions, test tools and configure processes.

You safeguard security and business continuity. This includes:

• Monitoring logs and data sources (newsletters, EWS systems, security feeds, etc.).
• Performing security updates on laptops and servers.
• Implementing and monitoring backup and recovery systems.
• Improving security protocols where needed

You automate tasks with PowerShell where possible.

You support colleagues and raise awareness by:

• Organising internal training sessions and workshops.
• Helping colleagues in the use of new software and updates.

You work with external ICT partners and suppliers. This includes:

• Coordinating Apple support with external experts.
• Instructing and following up external suppliers.

You document and report. This includes:

• Maintaining ICT procedures and tool configurations.
• Documenting internal processes and maintaining the knowledge platform.
• Reporting on the progress of ICT objectives.

You continue to develop professionally and share knowledge with colleagues.

• You’re an IT expert with wide-ranging interests who likes to get things done.
• You have at least 2 years of initial professional experience.
• You have experience working in a Mac environment and up‑to‑date knowledge of Microsoft 365.
• Knowledge of Data Loss Prevention (DLP) and intrusion detection systems is a bonus.
• Knowledge of central logging, Veeam, Jira and Confluence is an added value.
• You’re helpful and enjoy being part of the Technology team.
• You value a diversity of ideas and opinions and contribute to a positive team spirit.
• You’re creative in finding solutions and like taking initiative.
• You enthusiastically tackle simple questions and more complex problems.
• You communicate fluently in Dutch and English.

We offer 

A light-filled office near the Vaartkom in Leuven. We’re easily accessible by bike, public transport or car.

More importantly: our office is designed with a view to accessibility and comfort for everyone to ensure every colleague feels welcome and supported.

39 people work at DNS Belgium, divided over four departments: Digital Society, People and Business Services, GRC (Governance, Risk and Compliance) and Technology. Most employees have a hybrid work schedule, which means homeworking is also a possibility for you.  DNS Belgium has a culture of openness, inclusiveness and sustainability. We have a good work-life balance and actively invest in training programmes and personal growth.

What else can you expect?

• A multi-faceted and challenging role with plenty of autonomy, enabling you to make your mark and benefit from person growth opportunities.
• We have a sustainable workplace and are an employer that invests in your development. We have a generous training budget and provide 12 days of training for you each year.
• An attractive salary with benefits such as group insurance, hospitalisation cover, meal vouchers, 32 days of leave, mobile phone plan and laptop.
• A cafeteria plan with a choice of bicycle leasing, additional paid days of leave, etc.
• A permanent contract.
• The ability to get started quickly.

Sounds like the role for you? Send us your CV and motivation letter!

At DNS Belgium, we do more than just manage the internet in Belgium. We are an enthusiastic team and firmly believe that we are having a positive impact on the digital world. Every day, we work together towards building a sustainable, safe and inclusive online community.

• We are passionate about technology and innovation. We make every effort to be at the forefront of cybersecurity and the protection of privacy. A safe and secure Internet is something for everyone.
• Our team is our strength.Working together, sharing knowledge and supporting each other form the basis of our success.
We are committed to a sustainable future and a digital world that is accessible to everyone.

Our goal is to make .be websites as easy to access and secure as possible. When you come to work at DNS Belgium, you will be contributing to this goal every day.